These Terms of Use (“Terms”) are an agreement between you and Shweta Maheshwari, trading as piapps (“we”, “us”) for the app Dearest (the “App”). By using the App you accept these Terms. How we handle data is described in the Privacy Policy. If you got the App from the App Store, these Terms apply together with Apple’s Licensed Application End User License Agreement; where they differ, these Terms apply between you and us.
1. What the App does
Dearest gives two people a private shared space. Once paired, you can send each other notes, photos, doodles, moods and heartbeats, answer questions together, comment on your memories, count your days together and see what the other person sent on your home-screen widgets. You also get a private journal and a library of love messages.
2. Who can use it
You must be 18 or older to use the App. You may pair only with an adult who has agreed to pair with you: one of you shares a code and the other accepts.
3. Your account
You can start without signing up, as a guest on your phone. If you don’t link a Google or Apple account, your space may be lost if you uninstall the App or change phones. You are responsible for keeping access to your phone and any linked account secure. If you lose a phone, use Settings → Account → Sign out everywhere else.
4. Your content
- You own what you send. You give us a limited licence to store, process and deliver it to the person you are paired with, and to show it back to you, solely to run the App.
- The person you are paired with can see, keep, download and screenshot what you send, including disappearing notes and photos. Only send what you are comfortable sharing with them.
- You can delete anything you sent, for both of you. When you unpair, your shared memories are kept for 30 days so you can pair again and bring them back; after that they are deleted and cannot be recovered.
- On the free plan, photos and doodles are deleted 30 days after they are sent, and notes and answers older than 90 days are hidden until you get Pro.
5. What you must not do
- Send anything unlawful, or that harasses, threatens or exploits another person.
- Send intimate images of anyone without their consent.
- Share anything that sexualises or exploits children. We have zero tolerance for this and report it to the authorities. See our child safety standards.
- Use the App to monitor or control someone who has not freely agreed to pair with you.
- Try to access another person’s account, interfere with the service, or copy, reverse-engineer or resell the App.
We may remove content, keep reported content for an investigation, and suspend or close accounts that break these rules.
6. Free and Pro
The App is free to use. Notes, photos, doodles, moods, heartbeats, every widget and the daily question are free. Dearest Pro adds: memories and photos kept for good, full-quality photos (up to 5 GB each), search across everything, every question deck, your past answers, disappearing notes and photos, extra moods and every widget colour. Daily upload limits apply (20 photos and doodles a day on the free plan, 200 with Pro). When one of you has Pro, both of you get it while you are paired. Features may change over time; the App shows what Pro includes before you buy.
7. Purchases, subscriptions and refunds
- Pro is sold through Google Play, the App Store or the Samsung Galaxy Store, under that store’s terms, as weekly or yearly subscriptions or a one-time lifetime purchase. Prices are shown in the App before you buy.
- Subscriptions renew automatically at the end of each period unless you turn off renewal at least 24 hours before the period ends. You can manage or cancel in your store account’s subscription settings, or from Settings → Manage subscription in the App.
- If a free trial is offered, you will be charged when it ends unless you cancel before then. The App shows the charge date and reminds you 2 days before.
- Refunds are handled by your store under its refund policy. Uninstalling the App, unpairing or deleting your account does not cancel a subscription.
- If your Pro ends, you keep 30 days of grace before the free plan’s limits apply to your memories.
8. Changes and availability
We may update, change or stop offering features of the App. We may update these Terms; the effective date above shows the latest version, and we will tell you in the App about significant changes. Continuing to use the App means you accept the changes.
9. Disclaimer
The App is provided “as is” and “as available”, without warranties of any kind, to the extent the law allows. We do not promise the App will always be available or error-free, or that messages will always be delivered instantly. Please keep your own copy of anything precious using Download a copy.
10. Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss, or loss of data, arising from your use of the App. Our total liability is limited to the amount you paid for the App in the 12 months before the claim. Nothing in these Terms limits rights you have under consumer law that cannot be excluded.
11. Ending these Terms
You can stop at any time by deleting your account in Settings and uninstalling the App. We may suspend or end your access if you break these Terms. Accounts that are not used for a long time are deleted as set out in the Privacy Policy.
12. App stores
Apple, Google and Samsung are not parties to these Terms and are not responsible for the App or its support. Apple and its subsidiaries are third-party beneficiaries of these Terms for App Store users and may enforce them.
13. Governing law
These Terms are governed by the laws of India, where the developer is based, without affecting mandatory consumer protections where you live.
14. Contact
Questions about these Terms: support@dearestlove.app.